Key Responsibilities:
• Deliver high-quality on-site repair and maintenance for complex optoelectronic measurement systems.
• Troubleshoot technical issues and perform diagnostic evaluations to isolate and resolve faults quickly.
• Lead equipment installations and relocations, including commissioning, SAT and system check-out at customer sites.
• Conduct customer training using structured materials and technical manuals.
• Support and manage remote and on-site service activities related to solar simulators across India.
• Coordinate with the WAVELABS headquarters service team in Germany for technical support and repairs.
• Perform failure analysis and implement corrective measures to minimize system downtime.
• Maintain and track consignment stock at the customer site (as needed).
• Document all service activities using internal systems and prepare customer reports in Excel and PowerPoint.
• Ensure continuous learning through manuals, technical journals, and training sessions
Tech Support / Tech Support Technician (m/f)
India
Full-time
Permanent employee
Your mission
Your background
Qualifications & Skills:
• Education: Bachelor’s degree or Diploma in Electronics, Electrical, Mechatronics, or Renewable Energy Engineering.
Experience:
o Fresh graduates with strong technical aptitude and willingness to learn are welcome.
o Prior internship/academic project/hands-on experience in electronics/solar industry is a plus.
Technical Skills:
o Strong diagnostic and troubleshooting abilities.
o Good understanding of Electrical/Electronic and mechanical components.
o Proficiency in Microsoft Excel for service reporting, data analysis, and logs.
o Proficiency in Microsoft PowerPoint for customer presentations, training decks, and reporting.
Soft Skills:
o Excellent written and verbal communication in English.
o Strong interpersonal and training skills.
o Ability to work independently and in a high-pressure environment.
o Solution-oriented with good time management and prioritization skills.
o Ethical, reliable, and Trust Worthy.
Work Environment:
o Willingness to domestic travel frequently across India.
o Willingness to stationed in remote factory site for long term
o Availability for on-call support (24/7 during scheduled duty periods).
o Compliance with cleanroom protocols and PPE usage.
o Adherence to customer-specific site rules and safety policies.
Additional Information:
• Travel Frequency: Medium (Domestic – India)
• Location Flexibility: Must be based in or willing to relocate within India
• Preferred place of residence: Jamnagar or South India (region between Chennai and Hyderabad)
• Language Requirement: Fluent English (spoken and written), other lol language is a plus.
• Education: Bachelor’s degree or Diploma in Electronics, Electrical, Mechatronics, or Renewable Energy Engineering.
Experience:
o Fresh graduates with strong technical aptitude and willingness to learn are welcome.
o Prior internship/academic project/hands-on experience in electronics/solar industry is a plus.
Technical Skills:
o Strong diagnostic and troubleshooting abilities.
o Good understanding of Electrical/Electronic and mechanical components.
o Proficiency in Microsoft Excel for service reporting, data analysis, and logs.
o Proficiency in Microsoft PowerPoint for customer presentations, training decks, and reporting.
Soft Skills:
o Excellent written and verbal communication in English.
o Strong interpersonal and training skills.
o Ability to work independently and in a high-pressure environment.
o Solution-oriented with good time management and prioritization skills.
o Ethical, reliable, and Trust Worthy.
Work Environment:
o Willingness to domestic travel frequently across India.
o Willingness to stationed in remote factory site for long term
o Availability for on-call support (24/7 during scheduled duty periods).
o Compliance with cleanroom protocols and PPE usage.
o Adherence to customer-specific site rules and safety policies.
Additional Information:
• Travel Frequency: Medium (Domestic – India)
• Location Flexibility: Must be based in or willing to relocate within India
• Preferred place of residence: Jamnagar or South India (region between Chennai and Hyderabad)
• Language Requirement: Fluent English (spoken and written), other lol language is a plus.
Contact and Application
Please send us your cv and motivation letter.
Über uns
Wer sind wir…
Die Solarindustrie erlebt weltweit einen Boom – und wir gestalten ihn mit. WAVELABS hat sich neu aufgestellt: Mit dem neuen Eigentümer Eternal Sun, frischem Kapital und einem entschlossenen Team sind wir zurück auf Wachstumskurs. Unsere hochpräzisen Messsysteme sind der Schlüssel für Forschungsinstitute und Hersteller weltweit, um Solarzellen effizienter und kostengünstiger zu produzieren.
Die Herausforderungen des Marktes sind unser Antrieb. Wir glauben fest an unsere Technologie und unseren Beitrag zur Energiewende – und vor allem an die Stärke unserer Gemeinschaft. Wir schreiben das nächste Kapitel von WAVELABS und suchen Menschen, die diesen Weg mutig und leidenschaftlich mit uns gehen wollen.
Die Solarindustrie erlebt weltweit einen Boom – und wir gestalten ihn mit. WAVELABS hat sich neu aufgestellt: Mit dem neuen Eigentümer Eternal Sun, frischem Kapital und einem entschlossenen Team sind wir zurück auf Wachstumskurs. Unsere hochpräzisen Messsysteme sind der Schlüssel für Forschungsinstitute und Hersteller weltweit, um Solarzellen effizienter und kostengünstiger zu produzieren.
Die Herausforderungen des Marktes sind unser Antrieb. Wir glauben fest an unsere Technologie und unseren Beitrag zur Energiewende – und vor allem an die Stärke unserer Gemeinschaft. Wir schreiben das nächste Kapitel von WAVELABS und suchen Menschen, die diesen Weg mutig und leidenschaftlich mit uns gehen wollen.